We aim to dispatch orders within 2 working days (Monday to Friday). 

UK delivery 1-3 working days by 1st class Royal Mail under £35, DHL over £35.

European Union delivery 3-5 working days by DHL 

Rest of world delivery 5-7 working days by DHL  

Orders delivered outside of the United Kingdom are shipped inclusive of duties and tax. Local duties, tax and shipping are payable at the checkout.

In accordance with the new trade agreement between the UK and the EU, customers in the EU and EEA will not have to pay any import duties as our products originate from the UK but are responsible for all tax and handling charges that may be applied by their local customs office on delivery. UK VAT is not charged for goods and services delivered outside of the UK - 20% of the price of goods is automatically deducted at the checkout. The tax and handling charges are out of our control and will be invoiced to you directly by DHL. These charges vary dependent on the country and if you are unsure, we would recommend you contact your local customs office for more information. 

If you are unhappy with your purchase, please return it within 28 days and we will fully refund you. It must be unworn and in its original packaging with its swing tag on. It is always best to send goods by recorded or special delivery and retain the proof of postage. Any items which are returned will be at your own expense and Jo Gordon Ltd cannot be liable for any goods that do not reach us. Any returned orders from outside the UK need to be marked: "Returned British Goods and No VAT or Duty Due" so that no taxes are levied. Please return to Jo Gordon Ltd. 7 Druce Road, London, UK, SE21 7DW.